![]() These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. If it has been over one month since your service with magicJack began and your outbound caller ID name does not show with any number that you call, please contact our Customer Care team for further assistance.Ĭaller ID does not work when you are already on a call in other words, caller ID does not work in tandem with call waiting. MagicJack has no control over outbound caller ID name for Canadian numbers, which by default is set to the name associated with your magicJack account. ![]() ![]() While magicJack updates their own caller ID name database every week to 10 days, it is up to each individual carrier to synchronize their database with ours, which can take additional time, and which magicJack has no control over. Try using a different telephone with your magicJackįor inbound caller ID name issues note magicJack will not display the name of anyone who calls unless the name is already programmed into your telephone handset or your magicJack dialpad.įor outbound caller ID name issues keep in mind that each phone carrier has their own caller ID name database.Plug your magicJack into a different USB port or try a different outlet. ![]() For inbound caller ID (number) issues try the following troubleshooting steps:
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